I'm Phil. I help West Michigan small businesses fix what's slowing them down, whether that means reliable IT, a better website, an automation that saves hours every week, or a small custom tool. One local partner for all of it.
Larger IT firms do good work for larger companies. Their model just isn't built around a five-person office. Mine is.
Day 1
We talk through what's working and what isn't.
Week 1
I review your devices, accounts, and security.
Weeks 1–2
Monitoring, protection, backups, and documentation set up.
Every month
Monthly health checks, and you call me when you need help.
No rip-and-replace. I work with what you have and fix what matters first.
Flat monthly IT care at a small-business price. Everything is monitored around the clock, alerts are reviewed during business hours, and when you need help, you get me. Growth and Complete include cloud backup for Microsoft 365 and Google Workspace.
For solo owners and very small teams.
$249/month
Add cloud backup for $5/user/month
Add computer backup from $15/device
For growing teams that rely on their tech.
$449/month
Add computer backup from $15/device
For a true outsourced IT department.
$699/month
Add computer backup from $15/device
The next step up
For teams of 16–35, multiple locations, servers, or compliance needs.
From$1,100/month
12-month term
Not sure which plan fits? Estimate your price
Unused hours don't roll over. Larger projects are quoted separately. On-site support within about 45 minutes of Rockford; elsewhere in West Michigan, remote support plus scheduled visits (travel fee applies).
Add extra protection to any plan.
Included in Growth & Complete, $5/user on Starter.
Full image backup to secure cloud storage, so a dead hard drive or ransomware isn't a disaster. Workstations $15/device/month, servers $99/server/month. Available on any plan.
Priced per user; ask for a quote.
Priced per user; ask for a quote.
Priced per user; ask for a quote.
A user is a person on your team I support, and a device is a computer or server they work on. One person with one computer counts as one. If people share computers or someone uses several, we'll count it together during your consult so there are no surprises on the bill.
Support beyond your plan hours is billed at $110/hour, and I always ask before going over. You'll never get a surprise invoice.
No. Starter, Growth, and Complete Care start with a 6-month term, then continue month to month. Choose a 12-month term and I'll waive the onboarding fee. Custom Care, for larger or more complex teams, uses a 12-month term because the setup is bigger.
Yes, within about 45 minutes of Rockford, including Grand Rapids and Kent County. Elsewhere in West Michigan, plans include remote support plus scheduled on-site visits (travel fee applies). On-site time counts toward your plan hours.
Cloud backup (included in Growth and Complete) protects your Microsoft 365 or Google Workspace email, calendars, contacts, OneDrive/Google Drive, SharePoint, and Teams. It protects against accidental deletion, ransomware, and departing employees. Computer backup is an add-on that backs up an entire computer or server, including files saved only on that machine, so it can be fully restored after a hardware failure or ransomware. Most small businesses only need computer backup on a few key machines, and I'll help you pick which ones.
I quote it from a simple formula based on your number of users, servers, locations, and any compliance requirements. Most 16–35 person teams land between $1,100 and $2,000 a month, still well below what larger IT firms typically charge. Custom Care uses a 12-month term.
Yes, on the technical side. I set up and document the security controls that the FTC Safeguards Rule, IRS Publication 4557 (your WISP), and Michigan's insurance data security law call for: MFA, encryption, patching, backups, access reviews, and device inventories. Examiner requests and security questionnaires beyond what your plan includes are billed as extra work. You own your compliance program, including which rules apply to you and any regulatory filings. I'm not a lawyer, auditor, or your Qualified Individual, and I don't certify that you're compliant.
Tech Care Plans are for West Michigan businesses: on-site support within about 45 minutes of Rockford (Rockford, Grand Rapids, and Kent County), and remote support plus scheduled visits elsewhere in the region. Websites, web apps, and automation are available anywhere in the US.
On-site IT support within about 45 minutes of Rockford: Grand Rapids, Kent County, and nearby communities.
Elsewhere in West Michigan? Remote support plus scheduled on-site visits (travel fee applies).
Websites, web apps, and automation are available anywhere in the US.
Windows, Mac, printers, and networks
Mailboxes, accounts, shared files, and calendars
MFA, endpoint protection, and cloud and computer backup
QuickBooks, POS, ISPs. I'll make the call.
Built, hosted, and kept up to date
Fewer repetitive tasks, more time back
Plus Shopify, Stripe, Zapier, HubSpot, QuickBooks, and the tools you already use.
Secure email, document access, and client confidentiality
Tax-season reliability, QuickBooks, and secure file sharing
Email security, deliverability, and documented security controls
Field devices, job-site connectivity, and simple systems that work
Making a small budget go further
POS, Wi-Fi, and online store support
About Phil
20+ years in technology: infrastructure, software, and solving business problems. Now working for small businesses.
I started in 2005 in Charlotte, Michigan, supporting more than 1,000 employees at a vehicle manufacturer. Since then I've managed servers for a web hosting company's biggest customers, supported clinical staff at a hospital, engineered data center and cloud infrastructure, and consulted with businesses on using technology to solve real problems. I've also helped software companies win and keep enterprise customers as a solutions architect and customer success lead.
What I learned: most business problems aren't really tech problems. They sound like “this takes too long,” “customers can't find us,” or “we can't afford for this to go down.” The right fix might be better IT, a new website, an automation that saves hours every week, or a small custom app. In 2025 I went full-time with PHZR to be the one person small businesses can bring all of that to.
I'm based in Rockford, a member of the Rockford Chamber of Commerce, and I believe in straight answers and no hard sell.
2005
Tech support & networking
2011
Servers & web hosting
2015
Software & solutions architecture
2019
Consulting & cloud infrastructure
2022
Enterprise software & customer success
Today
PHZR: technology solutions for small business
Where I've worked: Spartan Chassis · Liquid Web · Mary Free Bed · Blue Medora (acquired by VMware) · Sentinel Technologies · Bindplane
Your IT, website, automations, and tools come from someone who sees how they fit together.
I start with what's slowing your business down and then pick the right fix. Sometimes that's technology, and sometimes it's a simpler process.
I bring the documentation, security, and reliability habits from hosting, data centers, and enterprise software, at a scale that fits a small team.
What clients say about working with PHZR Tech Solutions
"Phil did a great job with our set up. He was timely, professional and communicated well so we knew what to expect."
Amie M.
GFT Wealth Strategies
IT Setup"PHZR was one of the easiest vendors for us to work with. Phil offered up multiple solutions to any problems that I had and ultimately saved me an incredible amount of time. We will utilize PHZR for pretty much everything in the future."
Brandon
Small Seconds Watch Reviews
Website Redesign"I've been wanting to make a website for years but never quite found the time or knew where to start. PHZR made the whole process so easy, quick, and stress-free! My website turned out beautifully, professional, and truly represents my business. I honestly couldn't have done this without them and I'm so grateful for their help. I highly recommend PHZR for your website and tech needs."
Rachel V.
Rachel Cielo
Online StorePrefer to pick a time? Book a free 30-minute consult. (opens Proton Calendar in a new tab)
hello@phzr.io
Rockford, MI
Websites and automation available nationwide
Mon–Fri, 9 AM–5 PM ET
Free 30-minute consult for West Michigan small businesses. Straight answers, no hard sell.
